ORDERING INFORMATION

 

Product Terms of Use 

 

Many of our products are professional-grade and must be used under the supervision of a knowledgeable healthcare professional. Sale of these items are restricted to those under the care of a trained healthcare professional. Please read our Product Terms of Use before purchasing and using our products.

Need help choosing a product? 

 

Email lauren@wayoflifemedicine.com with your general questions. For a more in-depth consultation, get either a Product Recommendation or Custom Treatment Plan and let the Licensed Acupuncturist/Herbalist prescribe just the right product(s) for you! 

Special Orders

 

Looking for a different brand or other health product not on this website? We can special order a wide variety of other products not listed here. Please email lauren@wayoflifemedicine.com for inquiries.

Payment Options

We accept online payment through a debit or credit card (Visa, Mastercard, Discover, American Express), prepaid gift card, PayPal credit card or PayPal account. We also accept orders and payment by phone at (530) 303-7031 or by mail (money orders, personal checks or cashier's check) at Way of Life Medicine, PO Box 2373, Placerville, CA 95667.

Taxes

All orders shipped to California addresses are subject to the California base rate sales tax of 7.25%, calculated at the time of checkout. Sales tax is applied to taxable items only. Out of state and international purchases are not subject to sales tax, but should be reported by the consumer as a "purchase subject to use tax" on their federal and state income tax returns, if applicable. 

 

International Orders

International shipments may be subject to taxes and duties upon arrival at Customs in the destination country, which are the responsibility of the customer and are not included in the total during checkout. Way of Life Medicine has no way of estimating or predicting these fees. Please contact Customs in your country for more information.

How to Order 

YOU DO NOT NEED A PAYPAL ACCOUNT TO ORDER. Checkout is provided by PayPal, but a PayPal account is not required to purchase products from this website. The following instructions are provided for your reference.

For desktop and laptop computers:

Step 1. To add products to your cart: from the product category pages, click on the individual product icons or photos. The product page will appear, and you can adjust the quantity you want. Click the orange "ADD TO CART" button when you are ready. As you add products to the shopping cart, the cart widget will appear on the right hand side of the screen showing what you've added and your subtotal. You can also add products from the QUICK VIEW option that appears as you hover over each item.

 

To continue shopping: minimize the cart widget by pressing the right-pointing arrow at the top that says "Close cart widget" as you hover over it. You can also click anywhere outside of the cart widget to automatically close it.

 

To view the cart widget at any time: click the green shopping bag icon at the top, right-hand side of the screen. 

To proceed to checkout: click the orange "VIEW CART" button at the bottom of the cart widget. You will be taken to the "My Cart" page.

 

To delete an item you've added; hover over the item within the cart widget and press the X button. You can also delete items from the "My Cart" page by pressing the grey "Remove Item" link which appears under each individual item.

 

To adjust the quantity of an item: click the orange "VIEW CART" button from the cart widget, and use the + or - buttons on the "My Cart" page. Your subtotal will adjust automatically.

 

Step 2. When you are ready for checkout: from the "My Cart" page, click the white and blue (Checkout with) "PayPal" button on the top or bottom right-hand side of the page. The number of items in your cart with appear in parentheses next to the title "My Cart".

 

To continue shopping from the "My Cart" page: simply click on the desired product pages, either listed on the left-hand side of the screen or on the top menu under "Shop". The items already in your shopping cart will remain in your cart. You can see how many items are in your cart by looking at the green shopping bag icon at the top, right-hand side of the screen or by clicking the green shopping bag icon and viewing the cart widget.

 

Step 3. After clicking the blue and white (Checkout with) "PayPal" button on the "My Cart" page you will be taken to the Secure Checkout page of the Way of Life Online Store. You can still edit the items in your cart at any time by clicking the blue "Edit cart" link on the right-hand side of the cart Summary. This will take you back to the "My Cart" page so that you can edit quantities or continue shopping. If you've already entered shipping and delivery preferences, you will need to re-enter these when you go back to the Secure Checkout page of the Way of the Life Online Store.

 

1. SHIPPING ADDRESS: PayPal Shipping Address. Choose the country you are shipping to. It says the order will be shipped to "the address in your PayPal account". If you don't have a PayPal account, don't want to use your PayPal account or want to ship somewhere other than the address associated with your PayPal account - don't worry! Just choose the country you are shipping to and continue. After choosing the country, additional options may appear to specify the State, Province, County or Region, and possibly the Zip Code. After entering your shipping information, any applicable taxes and fees will appear under the "Summary" on the right-hand side of the page. International shipments may be subject to taxes and duties upon arrival at Customs in the destination country, which are the responsibility of the customer and are not included in the total during checkout. After choosing your shipping option(s), click the blue "CONTINUE" button.

 

2. DELIVERY OPTIONS: Choose a delivery option. Depending on where you are shipping to, various shipping times and prices will appear. Please note that Standard / Ground shipping may be sent via UPS or USPS depending on the item(s) you are purchasing. All other expedited options are usually shipped via UPS unless otherwise specified. Some orders are shipped directly by Way of Life Medicine, but others may be drop-shipped by a distributor. If your order requires multiple shipments, you will receive a shipping confirmation email with tracking number for each individual package. You will not be charged multiple shipping fees for orders that require multiple shipments. After choosing your delivery option, click the blue "CONTINUE" button.

 

3. PAYMENT: Pay with PayPal. This page will say "You will be redirected to PayPal to proceed with your payment" - but remember, even though PayPal is providing checkout, you do not need a PayPal account to checkout, nor do you need to use a PayPal account if you have one. Make sure the "I agree to the terms & conditions" box is checked. Click the blue "Continue to PayPal" button. 

 

Step 4. On the PayPal Checkout page, your total will appear near the top next to a shopping cart icon and a downward arrow. Click this if you want to review the items in your cart and your total. If you want to edit your cart or continue shopping from this page, click the blue "Cancel and return to Way of Life Medicine" link at the bottom of the page to return to the "My Cart" page. 

The first option for payment will say "Have a PayPal account?". Click the blue "Log In" button to use your PayPal account. You will be redirected to the Pay with PayPal Log In page. If you change your mind, press/click the grey "Pay with Debit or Credit Card" button or the blue "Pay with a debit or credit card, or PayPal Credit" link to proceed with PayPal Guest Checkout. You may need to scroll down to the bottom of screen to view this option.

If your PayPal account information is saved to your computer (and you want to use your account for checkout), the information will automatically appear under "Pay with PayPal" on the Log In entry form. Click the blue "Log In" button to continue.

 

The second option for payment will either say "PayPal Guest Checkout" or "Pay with Debit or Credit Card". You may need to scroll down to to the bottom of the page to view it. Either enter your billing and shipping information on the PayPal Guest Checkout entry form or click the grey "Pay with Debit or Credit Card" button in order to checkout as a guest.

 

On the "PayPal Guest Checkout" page enter your billing and shipping information. You have the option to "Save my payment info and create a PayPal account" but this is not necessary to place your order. When you're ready, click the blue "Pay Now" button (or blue "Agree & Pay Now" button if you want to create a PayPal account) at the bottom of the page. Your order will be submitted and you'll receive a confirmation email from Way of Life Medicine.

 

For mobile devices:

 

Step 1. To add products to your cart: from the product category pages, press/click the individual product icons or photos. The product page will appear, and you can adjust the quantity you want. Press/click the orange "ADD TO CART" button at the bottom of the page when you are ready. You will be taken to the "My Cart" page after you add an item.

 

To continue shopping from the "My Cart" page: press/click the Menu icon at the top right-hand side of the screen (a square with three horizontal lines inside of it). From the drop-down menu, press/click the "Shop" button or the downward arrow next to "Shop" button and choose another product category page from the list. Continue adding desired products by pressing/clicking the orange "ADD TO CART" button at the bottom of each product page.

 

To proceed to checkout: press/click the white and blue (Checkout with) "PayPal" button from the "My Cart" page. You can also press/click the green shopping bag icon at the top of the page to view the "My Cart" page at any time. 

 

To delete an item you've added: from the "My Cart" page press/click the grey "Remove Item" link which appears under each individual item.

 

To adjust the quantity of an item: from the "My Cart" page, press/click the white box under the individual item and change the number to the desired quantity. Your subtotal will adjust automatically.

 

Step 2. When you are ready for checkout: from the "My Cart" page, press/click the white and blue (Checkout with) "PayPal" button at the top or bottom of the page. The number of items in your cart with appear in parentheses next to the title "My Cart".

 

To continue shopping from the "My Cart" page: press/click the Menu icon at the top right-hand side of the screen (a square with three horizontal lines inside of it). From the drop-down menu, press/click the "Shop" button or the downward arrow next to the "Shop" button and choose another product category page from the list. Continue adding desired products by pressing/clicking the orange "ADD TO CART" button at the bottom of each product page. The items already in your shopping cart will remain in your cart. You can see how many items are in your cart by looking at the green shopping bag icon at the top of the page.

 

Step 3. After pressing/clicking the white and blue (Checkout with) "PayPal" button on the "My Cart" page you will be taken to the Secure Checkout page of the Way of Life Online Store. You can still edit the items in your cart at any time by pressing/clicking the blue "< Edit cart" link on the bottom of the page. This will take you back to the "My Cart" page so that you can edit quantities or continue shopping. If you've already entered shipping and delivery preferences, you will need to re-enter these when you go back to the Secure Checkout page of the Way of the Life Online Store.

 

1. PayPal Shipping Address: choose the country you are shipping to. It says the order will be shipped to the address in your PayPal account. If you don't have a PayPal account, don't want to use your PayPal account or want to ship somewhere other than the address associated with your PayPal account - don't worry! Just choose the country you are shipping to and continue. After choosing the country, additional options may appear to specify the State, Province, County or Region, and possibly the Zip Code. After entering your shipping information, any applicable taxes and fees will appear under the "Summary" on the right-hand side of the page. International shipments may be subject to taxes and duties upon arrival at Customs in the destination country, which are the responsibility of the customer and are not included in the total during checkout. After choosing your shipping option(s), press/click the blue "CONTINUE>" button.

 

2. Choose a delivery option: Depending on where you are shipping to, various shipping times and prices will appear. Please note that Standard / Ground shipping may be sent via UPS or USPS depending on the item(s) you are purchasing. All other expedited options are usually shipped via UPS unless otherwise specified. Some orders are shipped directly by Way of Life Medicine, but others may be drop-shipped by a distributor. If your order requires multiple shipments, you will receive a shipping confirmation email with tracking number for each individual package. You will not be charged multiple shipping fees for orders that require multiple shipments. After choosing your delivery option, press/click the blue "CONTINUE" button.

 

3. Pay with PayPal: This page will say "You will be redirected to PayPal to proceed with your payment" - but remember, even though PayPal is providing checkout, you do not need a PayPal account to pay, nor do you need to use a PayPal account if you have one. Make sure the "I agree to the terms & conditions" box is checked. Press/click the blue "Continue to PayPal" button. 

Step 4. On the PayPal Checkout page, your total will appear near the top next to a shopping cart icon and a downward arrow. Press/click this if you want to review the items in your cart and your total. If you want to edit your cart or continue shopping from this page, press/click the blue "Cancel and return to Way of Life Medicine" link at the bottom of the page to return to the "My Cart" page. 

 

The first option for payment will say "Have a PayPal account?". Press/click the blue "Log In" button to use your PayPal account. You will be redirected to the Pay with PayPal Log In screen. If you change your mind, scroll down to the bottom of the page and press/click the grey "Pay with Debit or Credit Card" button to proceed with PayPal Guest Checkout.

 

The second option for payment will say "PayPal Guest Checkout". Enter your billing and shipping information here if you don't want to use a PayPal account or you don't have one. You have the option to "Save my payment info and create a PayPal account" but this is not necessary to place your order. When you're ready, click the blue "Pay Now" button (or "Agree & Pay Now" button if you want to create a PayPal account) at the bottom of the page. Your order will be submitted and you'll receive a confirmation email from Way of Life Medicine.   

Troubleshooting

If any elements on this website fail to load properly, try refreshing the page or clearing your browser's cache and then refreshing the page. If this fails to solve the problem, you may need to upgrade your browser in order for all of the website's elements to work correctly. Other causes for the failure of elements to load properly include poor Internet connection or problems with the website server on our end. In the event you have trouble placing your order through the website please call us at 530-303-7031 to place your order by phone. We apologize for the inconvenience.

Questions, Comments, or Concerns

We value your business, and we look forward to serving you in the future. If you have any questions, comments or concerns about your order, please contact us for assistance at (530) 303-7031 or lauren@wayoflifemedicine.com. We love feedback!

© 2012-2019 Way of Life Medicine. All Rights Reserved.

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Contact us for more information

Email:

lauren@wayoflifemedicine.com

 

Phone: (530) 303-7031

Mon - Fri 9am - 5pm PST

Mailing Address: PO Box 2373, Placerville, CA 95667

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Statements/products on this website have not been evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease.